Sonic Academy Australia

Accessibility Statement for Sonic Academy Australia

Sonic Academy Australia is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors to our website, and applying the relevant accessibility standards. We strive to provide a website that is usable and accessible to people with disabilities.

Accessibility icon, a figure enclosed in a circle with arms outstretched, symbolising inclusivity and accessibility

Our Commitment to Accessibility

We are dedicated to providing a website that adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as well as complying with the Disability Discrimination Act (DDA) in Australia. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps make the web more user-friendly for everyone.

Measures to Support Accessibility

Sonic Academy Australia takes the following measures to ensure accessibility of our website:

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Sonic Academy Australia is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Specific Accessibility Features

We have implemented the following features to enhance the accessibility of our website:

Known Limitations

Despite our best efforts to ensure accessibility of Sonic Academy Australia's website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Technical Specifications

Accessibility of Sonic Academy Australia relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

These technologies are relied upon for conformance to the accessibility standards used.

Feedback

We welcome your feedback on the accessibility of Sonic Academy Australia. Please let us know if you encounter accessibility barriers on our website.

Reporting Accessibility Issues

If you experience any difficulties accessing our website or have any suggestions for improvement, please contact us using the following methods:

We try to respond to feedback within 5 business days.

Accessibility Training

Our team regularly participates in accessibility training to stay up-to-date with the latest best practices and guidelines. We are committed to providing ongoing training to ensure that our website remains accessible to all users.

Ongoing Effort

At Sonic Academy Australia, we view accessibility as an ongoing effort. We are constantly working to improve the accessibility of our website and provide a positive experience for all users. We appreciate your patience and understanding as we continue to enhance our website.

Formal Complaints

If you are not satisfied with our response, you have the right to lodge a formal complaint with the Australian Human Rights Commission (AHRC). Information on how to lodge a complaint can be found on the AHRC website.

Alternative Formats

If you require any of the information on our website in an alternative format, such as large print or audio, please contact us and we will do our best to accommodate your request.

Enforcement Procedure

This accessibility statement was created using the WCAG guidelines and reflects our commitment to providing an accessible online experience. Sonic Academy Australia regularly reviews this statement to ensure it remains accurate and up-to-date.

Accessibility Audit

Sonic Academy Australia performs routine audits of its website and digital assets to identify areas for improvement and ensure ongoing compliance with accessibility standards. We employ both automated and manual testing methods to comprehensively assess our website's accessibility.

Accessibility Officer

Sonic Academy Australia has designated an Accessibility Officer, Sarah McGregor, who is responsible for overseeing our accessibility efforts and ensuring that our website meets the needs of all users. You can contact Sarah directly at sarah.mcgregor@sonicacademy.com.au.

Distribution of This Accessibility Statement

This accessibility statement is publicly available on our website and is linked to from all major pages. We believe in transparency and want to ensure that all users are aware of our commitment to accessibility.